Estimated Shipping Times:
- Canada – 1 to 5 days
- USA – 1 to 7 days
- International – 10 to 21 days
*Shipping Rates Calculated at Checkout.
*Please note items shipped outside of the United States or Canada may be subject to import duties, taxes and/or charges which are not included in the total cost of your order. These fees are not covered or reimbursed through leia by Valeria Lipovetsky.
Any additional charges for customs clearance is the responsibility of the recipient specified on the delivery address.
We recommend checking with your country’s customs office to determine if any additional fees apply. When customs clearance procedures are required, it can cause delays beyond the original delivery estimates.
Quality is something we guarantee.
If for any reason you are not satisfied with your purchase, we would be happy to offer a full refund on the product (minus shipping and handling charges) within 30 days from purchase. This excludes sale items and non-refundable items listed below. If it has been more than 30 days since your purchase, unfortunately we cannot offer you a refund.
- Gift cards
- Downloadable software products
- Some health and personal care items
- All sales items are non refundable.
If you receive a product from us that is damaged or defective, please email us at: email@example.com.
Late or missing refunds (if applicable):
If you have not received a refund yet, please contact your credit card company or bank, as it may take some time before your refund is posted.If you have done the above and still have not received your refund, please contact us at firstname.lastname@example.org.